Terms & Conditions
The agreement between you and TorqueLove when you browse, shop, and create an account on our store. Written to be read, not just signed.
Welcome to TorqueLove. By accessing this website or placing an order, you agree to the terms below. Please read them — they set out your rights and ours, in plain language.
01Acceptance of terms
By using thetorquelove.com, browsing our collections, or completing a purchase, you confirm that you are at least 18 years old (or have permission from a parent or guardian) and agree to be bound by these Terms & Conditions and our policies. If you do not agree, please discontinue use of the site.
02Products & pricing
We work hard to display our jewelry accurately, but colours, finishes, and scale may appear slightly different across screens. As our pieces are crafted with care, small natural variations are part of their character and are not defects.
All prices are listed in U.S. dollars and may change without notice. We reserve the right to correct pricing errors and to limit or refuse any order. Promotions and discounts cannot be combined unless stated.
03Orders & payment
- Order acceptance. Your order is an offer to buy. We confirm acceptance when we email your order confirmation, and we may cancel an order if an item is unavailable or a pricing error occurs.
- Payment. We accept major cards and trusted payment providers. All transactions are processed through 100% secure, encrypted payment channels.
- Returns. Purchases are governed by our Returns & Exchanges policy, and delivery by our Shipping & Protection policy.
04Your account
If you create an account, you're responsible for keeping your login details secure and for activity that happens under your account. Please let us know promptly if you suspect any unauthorized use. We may suspend or close accounts that misuse the site or violate these terms.
05Intellectual property
All content on this site — including the TorqueLove name, logo, designs, photography, and text — is owned by or licensed to TorqueLove and protected by intellectual-property laws. You may not reproduce, distribute, or use it commercially without our written permission.
06Privacy
Your personal data is used to support your experience throughout this website, to manage your account, and for the purposes described when you sign up. We never sell your information. By using the site you consent to our handling of your data as outlined in these terms.
07Limitation of liability
The site and its contents are provided “as is.” To the fullest extent permitted by law, TorqueLove is not liable for indirect or incidental damages arising from the use of the site or our products. Nothing in these terms limits any rights you have under applicable consumer-protection law.
08Governing law
These terms are governed by the laws of the jurisdiction in which TorqueLove operates, without regard to conflict-of-law principles. Any disputes will be handled in the courts of that jurisdiction.
09Changes & contact
We may update these terms from time to time. The current version always lives on this page, with its effective date noted above. Continued use of the site after changes means you accept the revised terms.
Email support@thetorquelove.com — we respond to all inquiries within 24 hours on business days.
We're happy to explain
If anything here is unclear, reach out and a real person will walk you through it.