TERMS & CONDITIONS

Last Updated: 29th December 2025

Welcome to TheTorqueLove (“we,” “us,” or “our”). By accessing or using www.thetorquelove.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all the Terms stated herein, you must not use this Site or its services.

These Terms apply to all visitors, users, and others who access or use our Site. Please read them carefully before proceeding.

1. ELIGIBILITY

  • You must be at least 18 years old (or the age of majority in your place of residence) to use our services.

  • By using this Site, you represent and warrant that you meet all eligibility requirements outlined in these Terms.

2. USE OF THE SITE

  • Permitted Use: You may use the Site and its content solely for personal, non-commercial purposes, unless expressly permitted by us.

  • Prohibited Conduct: You agree not to:

    1. Use the Site in any way that violates applicable laws or regulations.

    2. Attempt to gain unauthorized access to our systems or networks.

    3. Engage in fraudulent, deceptive, or otherwise unlawful activities.

    4. Copy, reproduce, or otherwise exploit the Site or its content without our explicit, written permission.

3. ORDERS & PAYMENT

  • Order Acceptance: All orders placed through the Site are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available, errors in product or pricing information, or other issues identified by our team.

  • Pricing & Availability: Prices and availability of products are subject to change without notice. We strive to ensure accuracy in all descriptions, images, and pricing, but errors may occur.

  • Payment: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us (or our third-party payment processor) to charge your payment method for the total order amount.

4. SHIPPING & DELIVERY

  • Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping methods, costs, and estimated delivery times.

  • Delivery Issues: We are not liable for delays or failures in delivery resulting from factors outside our control (e.g., customs delays, weather events, etc.).

  • Customs & Duties: International shipments may be subject to import taxes, customs duties, and other fees levied by the destination country, which are the responsibility of the customer.

5. RETURNS & REFUNDS

  • Return Policy: Refer to our Return & Refund Policy for guidelines on returns, exchanges, and refunds.

  • Exclusions: Certain items may be non-returnable or non-refundable as indicated at the time of purchase or outlined in the Return & Refund Policy.

6. INTELLECTUAL PROPERTY

  • Ownership: All content on the Site—text, graphics, logos, images, software, and any other materials—belongs to TheTorqueLove or its content suppliers and is protected by copyright, trademark, and other applicable laws.

  • Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes. You may not copy, modify, or distribute our content without express written permission.

7. USER CONTENT

  • User Submissions: If you submit comments, reviews, or other content (“User Content”), you grant TorqueLove a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, translate, and display such content in any media format.

  • Content Standards: You are solely responsible for your User Content, and it must not be unlawful, defamatory, obscene, harassing, or infringing on any third-party rights.

8. DISCLAIMER OF WARRANTIES

  • Our Site and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

  • We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

9. LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, TorqueLove and its officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of or inability to use the Site or services.

  • If any liability is found, our total liability shall not exceed the amount paid by you for the specific product or service at issue.

10. INDEMNIFICATION

  • You agree to defend, indemnify, and hold harmless TorqueLove from and against all claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the Site or breach of these Terms.

11. THIRD-PARTY LINKS

  • Our Site may contain links to third-party websites or services that we do not own or control.

  • We have no responsibility for the content, privacy policies, or practices of any third-party sites. Accessing these links is at your own risk.

12. GOVERNING LAW

  • These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of U.S, Delaware, without regard to conflict of law principles.

13. TERMINATION

  • We reserve the right to terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including if you breach these Terms.

14. CHANGES TO THESE TERMS

  • We may update or modify these Terms at any time. Any changes will be effective upon posting to this page. Your continued use of the Site after changes have been posted constitutes your acceptance of the revised Terms.

15. CONTACT US

  • If you have any questions or concerns about these Terms, please contact us at:

    • Email: support@thetorquelove.com

DISCLAIMER: This document is provided for informational purposes only and does not constitute legal advice. Laws and regulations vary by jurisdiction, and you should consult a qualified attorney to ensure that your Terms and Conditions comply with local requirements.